Last spring we had an insulation contractor spray foam insulation into our attic. Apparently unbeknownst to us, the installer stepped on the condenser unit drain pipe for the air conditioner which is up there, and broke the pipe. We turned our air conditioner on for the first time a couple weeks ago, and it has been cycling on and off ever since, with the pipe draining into the attic instead of outside. Once the insulation and drywall became saturated with water, yesterday's scenario developed (see yesterday's post). I called our air conditioner company and they came out this morning and confirmed my suspicion about what was going on, and repaired the drain pipe. We have been fighting with the insulation company all day today, they claim there is no way we can prove they caused this, and said they would come out and take a look, IN A WEEK!! I refused, insisting they come immediately because I have an attic full of wet insulation, drywall, wood, and my ceiling is about to come down. They refused to come any sooner. So, I made a quick call to the State Contractor's Board investigator this afternoon, he told me what to tell them and what to do, and Ed called the contractor back and explained that we had spoken to the Board investigator and we would be having the repairs done immediately at his cost and if he did not pay the bills in a timely fashion we would see him in court. He suddenly became very agreeable and asked that we get receipts and take pictures and he will pay. Aah, such a change of heart so quickly! Thank you State Contractor's Board! Anyway, I have a drywall contractor coming out tomorrow, so Ed decided to take down all the support boards he put up. Let's just say, oops!
Tuesday, July 5, 2011
Phase 2
Last spring we had an insulation contractor spray foam insulation into our attic. Apparently unbeknownst to us, the installer stepped on the condenser unit drain pipe for the air conditioner which is up there, and broke the pipe. We turned our air conditioner on for the first time a couple weeks ago, and it has been cycling on and off ever since, with the pipe draining into the attic instead of outside. Once the insulation and drywall became saturated with water, yesterday's scenario developed (see yesterday's post). I called our air conditioner company and they came out this morning and confirmed my suspicion about what was going on, and repaired the drain pipe. We have been fighting with the insulation company all day today, they claim there is no way we can prove they caused this, and said they would come out and take a look, IN A WEEK!! I refused, insisting they come immediately because I have an attic full of wet insulation, drywall, wood, and my ceiling is about to come down. They refused to come any sooner. So, I made a quick call to the State Contractor's Board investigator this afternoon, he told me what to tell them and what to do, and Ed called the contractor back and explained that we had spoken to the Board investigator and we would be having the repairs done immediately at his cost and if he did not pay the bills in a timely fashion we would see him in court. He suddenly became very agreeable and asked that we get receipts and take pictures and he will pay. Aah, such a change of heart so quickly! Thank you State Contractor's Board! Anyway, I have a drywall contractor coming out tomorrow, so Ed decided to take down all the support boards he put up. Let's just say, oops!
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2 comments:
WOW! I hope he wasn't standing under when it started coming down! Aren't you glad this happened now instead of coming home from CA and finding this!
Yeah, I'm really worried about getting it taken care of quickly so we don't end up with a mold issue!!
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